Who Has The Fastest Drive-Thru? How About The Slowest? [POLL]
October 10, 2012 5:27 AM 
Burger King
Motorists spent an average of 3:20 waiting for their Whopper at Burger King – hardly royal treatment. Burger King also had the worst accuracy ratings of any of the seven restaurants surveyed, getting orders correct only 83% of the time.
Chick-fil-A
Headquartered in Atlanta featuring chicken sandwiches. Average wait 3:10. Its accuracy was the best of the restaurants surveyed at 92%.
McDonald’s
Average wait 3:08
Krystal
Headquartered in Chattanooga featuring small, square hamburger sliders steamed in onions. Average wait 2:55
Bojangles
Based in Charlotte, famous for chicken and biscuits. Average wait 2:51
Taco Bell
Average wait 2:29
Wendy's
Easily the quickest drive-thru experience with an average wait of 2:09, more than a minute quicker than Burger King. And Wendy’s was the only chain to improve its drive-thru wait time from the year before. QSR also found fast-food restaurant employees using the word “please” increased from 53% to 57%, but “thank-you” decreased slightly to 86%.
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