You have to give these people credit. They're not trying to make you miserable, even though that's exactly what you think. (OK, they probably are trying to make us miserable.)

Though, it's not always the easiest being a customer service rep. You're getting screamed and the entire time you have to keep your cool. Well, let's see what they really think about your complaining and problems.

Here's what customer service representatives are really thinking!