I've had some bad days at work before but nothing like this, and never on my first day on the job!  Imagine you're a 911 operator and on your first day taking calls, you get a call from an address that looks an awful lot like your father's.  Then you find out that he needs help.

That's what happened to Crystal Morrow on her first day taking calls for 911 just outside Atlanta, Georgia.  It was her aunt that made the call to get help for Morrow's father as he was suffering from diabetic shock.

She remained (incredibly) calm while she took the call and saved her dad's life.