Is JC Penney Really Going to Ditch Cashiers and Cash Registers? [VIDEO]
I saw this article while surfing the net last night and I figured to bring it to the table because it could affect many Western New Yorkers, but make the lives of some easier. JC Penney plans to get rid of cashiers and cash registers by 2014. The chain's CEO Ron Johnson (formerly of Apple Retail), plans to rid all their stores of checkout counters and cash registers, then replace them with mobile/self checkouts. Johnson feels the move will save a lot of wasted money, which could be better used on customer service.