This is a huge change for your game day experience this year. The Buffalo Bills have announced they are moving on from paper tickets.

According to The Bills, the move is to provide "efficiency and convenience on game day, and to cut down on fraudulent tickets."

Your phone will now be your ticket into the game.

Bills fans will no longer have the option to print PDF tickets on paper.

"“Mobile ticketing is the next chapter in the evolution of ticketing,” said Pegula Sports and Entertainment Executive Vice President of Marketing & Brand Strategy Brent Rossi. “As technology changes around us, we must adapt and change our methods. Thirty years ago, people had to pick up the phone or come to the ticket office to purchase tickets, fifteen years ago customers transitioned to internet purchases on their desktop computers and now we are seeing a similar shift to mobile."

They understand that this is going to be a huge change for people and are committed to providing resources to help them through it.

"We have information in our season ticket package, on our website and we are adding staff at each gate to assist with any questions about the process.”

Immediately I think about things like:

  • What if my battery on my phone dies?
  • What if the cold affects my phone and it shuts down?
  • What if I have no access to internet because everyone is on their phone and access is spotty?
  • What if I don't own a smartphone?

It'll certainly be a change.  I wouldn't wait to get to the games this year...get in early.

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Brett Alan (Photo by Liz Mantel)
Brett Alan (Photo by Liz Mantel)

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