Unhinged Customer Calls 911 On This New York McDonald's

There are some things you feel like you need to call the police for, but is it really an emergency? After all, that’s why people call 911 – for emergencies.

A Cheektowaga man did what many of us have considered doing after a frustrating trip to McDonald’s: he called the police on them.

Why, you may ask? The ice cream machine was broken, and he couldn’t take it.

The story sounds like a joke, but I promise it’s real. The Cheektowaga Scanner, a Facebook page dedicated to reporting and reposting active incidents and information available via police scanner, shared that someone called the police on a Cheektowaga McDonald’s after learning that the “milkshake machine is broken.”

You can hear an audio snippet of the officers discussing the call on the police scanner.

I love how you can hear one of the officers say, “Guess he’s never been to McDonald’s after dark…they never work.”

Very true…maybe he’s a first timer.

As a result, someone heroically shared on the Cheektowaga Scanner Facebook page a way to find out which McDonald’s ice cream and milkshake machines are fully functional. Apparently there’s a website that allows you to search for working ice cream machines, and it’s the app we didn’t know we needed.

You can find the website here.

Hopefully there won’t be a future encounter that results in the police being called on a broken ice cream machine, but who knows? Stranger things have happened….