Kimberly Hayden made a visit to the vet after her 12-year-old dog Chloe's left eye was tearing up and irritated.

She got a phone call saying that a surgery was needed and it was 'critical' and the eye needed to be removed, but she claims they did not ask for her permission, especially after she opted for medicine-only.

"They said she had an abrasion on her eye. And the first thing they said was bring her tomorrow (Saturday) morning and have her eye removed. I said no — what are other options?"